Privacy Policy
Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights — in plain language.
1. Who We Are
AXA4 ("we", "us", "our") operates the website axa4.com, a digital marketplace for buying and selling gaming accounts. For any privacy-related questions, contact us at support@axa4.com.
2. Information We Collect
We collect the following types of information:
- Contact information — email address provided during checkout or when contacting support.
- Transaction data — purchase history, payment confirmation details (we do not store card numbers — all payments are processed by Stripe).
- Usage data — pages visited, time spent, browser type, IP address, and device information collected automatically.
- Cookie data — see our Cookie Policy for full details.
3. How We Use Your Information
- To process and deliver your order.
- To send order confirmation and account credentials to your email.
- To respond to support requests.
- To send newsletters if you have subscribed (you can unsubscribe anytime).
- To improve our website and services.
- To comply with legal obligations.
4. Payment Data
All payments are processed securely through Stripe. AXA4 does not store, access, or process your credit card details. Stripe's privacy policy applies to payment data: stripe.com/privacy.
5. Sharing Your Data
We do not sell your personal data. We may share it with:
- Stripe — for payment processing.
- Mailchimp — for newsletter delivery if you subscribed.
- Google Analytics — for anonymous website usage statistics.
- Legal authorities — if required by law.
6. Data Retention
We retain your email and transaction records for up to 2 years for legal and support purposes. You may request deletion at any time by emailing support@axa4.com.
7. Your Rights
Depending on your location, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent to marketing communications.
- Lodge a complaint with your local data protection authority.
8. Cookies
We use cookies to improve your browsing experience. Please see our Cookie Policy for full details.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
10. Children's Privacy
AXA4 is not directed at children under 13. We do not knowingly collect data from minors. If you believe a child has submitted personal data, contact us immediately.
11. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised date. Continued use of the site constitutes acceptance.
12. Contact Us
For any privacy-related concerns: support@axa4.com
